Kiehl's Rewards

WHAT IS KIEHL’S REWARDS?

Kiehl’s Rewards is a loyalty program. As a Kiehl’s Rewards member, you can enjoy rewards when you make purchases from kiehls.co.th, Kiehl’s Official Store on LazMall , at all Kiehl’s shops in Department Stores and EVEANDBOY. (not including airport) Kiehl’s rewards will allow you to redeem Kiehl’s products or discounts, receiving exclusive offers, early access to promotions, and so many more! To join, sign up here or visit a Kiehl’s shops near you.
Our program also includes a feature called “Philanthropy Hearts,” where members can use their points to donate to a charity chosen by Kiehl’s Thailand.
You can also participate in Kiehl’s Recycle and Be Rewarded Program; by returning Kiehl’s empty bottles and receive 50 points for each empty returned. And receive extra 50 points when shopping without requesting bag.
Kiehl’s Rewards Points will be rewarded on the day after making a purchase from Kiehl’s store, or on the day after products are being delivered via the two online channels.
Members can collect points until December 30th at Kiehl’s shops and December 15th at Kiehl’s online channels. All redemption has to be made before 31st December if every year, and the points will be expired at the end of the day 0.00AM (mightnight). Points balance will be settled to 0 on January 1st.

HOW DOES KIEHL’S REWARDS WORK?

Your Kiehl’s Rewards membership starts immediately after you signed up, by providing National ID number and a few other personal information. Once you have enrolled to Kiehl’s Rewards, you will automatically be a “Silver Wings” and able to collect points.
When a member spend 5,000 THB within the calendar year – on the next day after purchase, the membership will automatically be upgraded to “Gold Wings”, and become “Black Wings” once spend 20,000 THB within the calendar year. Each higher VIP tier will receive extra privileges, benefits and rewards. On January 1st of every year, membership tier will be recalculated upon the spending of previous calendar. In other words, a member must spend the same amount within the calendar year in order to maintain that tier level for the next calendar year. For specific information regarding Kiehl’s rewards thresholds and tier benefits, please click.

Members will receive 1 Point every 1 THB spent at Kiehl’s shops in Central Department Store, Robinson Department Store, The Mall Group, Siam Center, Mega Bangna, Kiehls.co.th and Kiehls Official on Lazmall and/or receive 1 Love stamp every 1,000 THB spent at Kiehl’s shops in EVEANDBOY

WHAT IS THE KIEHL’S RECYCLE AND BE REWARD PROGRAM ?

As a Kiehl’s Rewards member you can enjoy bonus points by participate in Kiehl’s Recycle and Be Rewarded Program. Every returned full-sized Kiehl’s bottle - Kiehl’s Rewards award 50 points, or 50 spending collection for EVEANDBOY. You can collect these points to redeem discount voucher(s) or product(s) of the points balance eligibility and tier allowed.

HOW CAN I REDEEM MY REWARDS?

Members may redeem the rewards at Kiehl’s Official Shops or via Kiehls.co.th:
Simply go to “My Reward Dashboard” and navigate to the redemption section
• Redeem points into Discount Codes: You can redeem points by clicking at the desired discount code and confirm the redemption. The points balance will be deducted immediately after confirmed and the voucher code will be ready to use by applying at checkout to your order. (Voucher will be expired within 30 days)
• Redeem points into Product: You can redeem points by simply click at the redeemable product and confirm.
To redeem at Kiehl’s shops, simply ask any Kiehl’s Customer Representatives to redeem.

Upon each redemption, each member will receive confirmation SMS within the 24 hours after the redemption was made.

CAN I CHECK MY KIEHL’S REWARDS POINTS ONLINE ?

You can check your points by going into “My Reward Dashboard”. This section will show your current membership tier status and points balance.

HOW CAN I CHANGE MY INFORMATION UNDER KIEHL’S REWARDS ACCOUNT ?

You can access “My account”, edit your personal information, and save. Or you can contact our KCR (Kiehl’s Customer Representative) at any participated Kiehl’s shops.

IS THERE AN EXPIRATION OF MY KIEHL’S REWARD POINTS ?

Kiehl’s Reward points will be expired at annually (on December 31st).

CAN I COMBINE MY 300 AND 500 THB REWARDS DISCOUNT CODE WITH THE SAME ORDER ?

No, you may only use only ONE reward discount code per order.

IS THERE A SPENDING THRESHOLD TO REDEEM REWARDS?

No – you may redeem your rewards no matter how much you spend on your purchase. However, the orders total spending cannot be equal to zero because of system limitations.

IS LOVE KIEHL’S REWARDS FREE TO JOIN ?

Yes! Simply sign up HERE and enjoy instantly!